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Consignment Guidelines

Consignment Terms, Expiration & Payment

    

We are seasonal and by appointment only, with a one time $10 membership fee due at the first appointment.  We accept clothing up to size 12 for both girls and boys, as well as maternity wear, toys, furniture & décor, strollers, and all items purchased from pregnancy to school age.  Items we are not able to accept we call No Thank You’s (NTY’s).  Please reference our NTY list for items and budget-brands that we do not accept.  We retain the right to decline items for consignment based on our experience and current needs.

Items are priced at the discretion of HEA for a 75 day consignment period.  Consignors have the option of reclaiming unsold items at the end of the consignment period.  At each appointment the consignor will be provided with an expiration date and pick up dates.

Consignors will receive 40% of the selling price in the form of store credit or a pay out check.  Checks are available for pick up ONLY the 1st through the 10th of each month on accounts with a balance of at least $15.  Pay outs are made for the previous month’s sales.  Checks or store credit not claimed within 180 days are forfeited by the consignor.  Due to the abundance of consignors, we do not call for any reason.

How it Works

 

New consignors must come into the shop to review guidelines with an HEA associate.

Consignment is by appointment only, with a minimum of 25 items and a maximum of 50 items per appointment.  Back to back appointments can be made to accommodate larger quantities.  For safety reasons, all items are to be brought in an average size bin not to exceed 18 gallons or 26”L x 18”W x 16”H.  Boxes, bags, baskets, tiny and flat bins are NOT permitted.  Clothing must be neatly laid flat (not folded), buttoned, snapped and inspected by the consignor for imperfections.

 

It is required that consignors carefully inspect each item and prepare it for sale according to our guidelines, prior to the appointment.  All items must be clean and in excellent to new condition with NO stains, NO pet hair & NO smoke or mildew odor.  All non-clothing items must be clean and in working order.  Battery replacement fee is $2.00 and will be posted to your account.

Clothing must be In Style and In Season   (Not more than two years old)

 

Spring/Summer - (January-June)   

Pants/Jeans, Capris, S/S Tops & S/S Dresses, Swimsuits, Shorts and Light Weight Jackets

**L/S Tops & L/S Dresses will be accepted through 3/1 – Spring appropriate ONLY!

Fall/Winter - (July-December)

Pants/Jeans/Cords, L/S Tops & L/S Dresses, Sweaters, Coats, Snowsuits
**S/S Tops & S/S Dresses will be accepted through 9/1 - Fall appropriate ONLY!
**Christmas items are accepted Oct. 1 - Dec. 1
   All unsold Holiday items must be picked up by 1/15 or they become HEA property.


**Acceptance, rejection, pricing, sales or clearance of any item is at the discretion HEA,
without notification.

 

 

During your appointment you must stay in the shop.  Expect your appointment to take approximately 20 minutes per 50 items.  Your bin will be returned along with NTY’s and an “oops!” sheet giving a brief explanation/guide to future consignments as well as your expiration date and pick up dates for retrieving unsold items.  If you choose to reclaim unsold items, an inventory list will be provided for you the day of pick up.  Retrieving consignors are solely responsible for locating and retrieving items from the sales floor without the assistance of HEA staff.  Any unclaimed items are the property of HEA and will be part of our Bonanza Extravaganza Sidewalk Sale to support Missions.  HEA is not responsible in any way for lost, stolen or damaged goods.

Large items:  highchairs, strollers, cribs (assembled only) and anything larger than a bouncer can be dropped off without an appointment Monday-Saturday 10am-4pm.  Prior to coming in all items must be inspected, completely cleaned and free of crumbs, stains, marks, smoke or mildew odor.  All clothing and toys are strictly appointment only. 

No Thank You's (NTY)

Items We Do NOT Accept
Dollar Store Items
Diaper Pails
Crib Bedding (Unless Boutique)
Games with more than 10 pieces
Puzzles
Stuffed Animals (Unless Battery Operated)
Potty Chairs
Shoes larger than size 12
Socks (Unless NEW in the package)


Budget-Brands
Athletech                     French Toast          Looney Tunes          Small Wonders
Athletic Works             Garanimals             Magic Years            Snoopy
Baby Connection          Gerber                    Mayfair                    SO
Baby Einstein               Gumballs                Miniwear                 Specialty Kids
Basic Edition                Hanes                    Mufflings                  Starter
Bon Bebe                     Honors                   Mutts                      Starting Out
Bright Future                 Jerzees                 My Pal                     Toughskins
Champion                     Joe Boxer              Precious Moments    Tykes
Circo                            Jumping Beans      Riders                       Wonder Kids
Cutie Pie                      Just Imagine          Royal Manor
Disney (Lt Blue Label)   Just One Year        Rumble Tumble
Elmo                            Kid Connection      Rustler
Faded Glory                  Koala Baby           Sesame Street
Fisher Price                  Little Wonders      Simply Basic
 
Attention: Due to new law prohibiting the sale and re-sale of drop-side cribs, we will
no longer be accepting this type of crib for consignment.
Thank you for your cooperation in this matter!

**Please, please, please...DO NOT try to "slip in" these brands, unless they are NEW WITH TAG. Due to high demand, exceptions will be made for budget-brand jeans, winter coats, Holiday dresses & suits, swimwear and all items labeled "Preemie".

We respect your time, and we expect the same in return! Smile

We are an upscale consignment shop, and we pride ourselves on striving to be the best.
We are a thriving business serving the community with quality new and used goods.
We look forward to your becoming a member of our HEA family.